Shipping Policy

Thank you for shopping with WingsAllure!  Every piece is carefully handcrafted or prepared and packaged with care in London, Ontario Canada.

Processing Times:   Most orders are prepared for shipment within 5-10 business days.  Custom orders and commissioned pieces may require additional time.

Shipping & Delivery:  Orders are shipped through Canada Post.  Available shipping options and charges are displayed at checkout.  Delivery times vary depending on your location, postal service and customs processing.  Delivery estimates are not guaranteed.

International Orders & Customs:   International orders including shipments to the United States, may be subject to import duties, tariffs, taxes and customs processing fees.  Customers are responsible for all applicable import duties, tariffs, taxes and custom fees associated with their orders.  Any duties, tariffs or taxes collected at checkout will be displayed before making payment.   Additional import charges, if applicable, may be collected by the carrier or the customs authorities.

Packaging:  Each WingsAllure creation is carefully packaged to help protect it during shipping.  Many of our pieces contain glass and natural butterfly and insect wings. 

Lost or Damaged Packages:  If your order arrives damaged or does not arrive, please contact WingsAllure promptly so we can investigate and help resolve the issue.    For damaged items, please retain the packaging and provide photographs oft he item and shipping box 

Please contact WingsAllure through the Contact Us page if you should have any questions about shipping.